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AI SafetyCam, technical information

This camera has a screen instead of status LEDs. Here is what the screen tells you and what to do when it does not look right.

← Back to the AI SafetyCam

Technical sheet for the standalone AI SafetyCam. Its status lives on the screen, not in a row of LEDs, so this page is about that screen, the setup menu, and the fixes Azuga documents.

Status: read the signal bars

No LEDs documented

Azuga's install guides say LEDs are not documented for this unit. The simulator below shows the two screen states Azuga describes. It does not invent others.

touchscreensignal bars

Tap a screen state to see it

This camera has no documented LEDs, so the signal bars on the touchscreen are the status light.

Touchscreen signal bars

Sound

The camera has a built-in speaker for audible alerts, per Azuga's specifications. Azuga has not published the phrases this older camera speaks, so we do not have a list to play. The spoken phrases we can play are from the newer cameras and are on the Plus and Pro technical pages. Do not assume they match.

Setup settings

  • PIN: the default is 3333. Change it after you finish.
  • Calibration: Settings, then Calibration. Park on level ground, ignition off, camera online. It takes about a second. Calibrate again after you move the camera to another vehicle.
  • Format the SD card: Settings, then Format SD card. Park with the brake on and the ignition on.
  • Reboot: remove the SD slot cover and press the pinhole Reset once. Azuga says this does not affect the data on the card.

Status report alarms and what Azuga says to do

AlarmAzuga's fix
SD not mounted, or not recordingReboot the camera
Not recording videoFormat or replace the SD card
Sensor cannot startContact support for a replacement
Repeated restartsAsk support for a software upgrade
Driver lens not recordingContact support
Not TestedMeans no network, or the ignition is off. It is not a fault.

Three common troubleshooting cases

  • It will not turn on: check the vehicle association, the install and the network. Then run the AI SafetyCam status report, then contact support.
  • There are no videos: check the association, the install, that there was a trip in the past few days, and the status report. Look at the last connection time and for recording or alarm problems.
  • Live stream fails: check the association, install and network. Aux camera feeds do not stream with the ignition off, because their power is not constant.

First start and power

Power it from the OBD-II Y-cable, a hardwire to the fuse box, or the cigarette-lighter adapter. Azuga says never to use plain USB. Let it run 30 to 60 seconds, and give it up to 5 minutes before you judge the connection. On the hardwire route the kit has an add-a-fuse. The camera fuse goes in slot 1 and the vehicle fuse in slot 2, on a constant circuit only, with the ground on unpainted bare metal.

What Azuga has not published

  • A model number for this camera on the help pages we read.
  • An LED guide. Azuga says LEDs are not documented for this unit.
  • The spoken phrases and any beep patterns.
  • Whether the shop's "Surfsight AI12" label means the hardware comes from Surfsight. We treat that as not verified.

Specifications

ItemValue
CamerasRoad 720P, in-cab 720P with infrared
Storage128 GB SD included, 512 GB industrial maximum
ConnectivityOwn SIM, plus Wi-Fi for up to three aux cameras
Weight150 g
Operating range0 to 55 C

Sources: Azuga stand-alone camera guide, Azuga status report article, Azuga reboot article, Azuga will-not-turn-on article, Azuga no-videos article, Azuga live stream article. AZUGA is a trademark of its owner. API Signal is an independent installer and is not Azuga.

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Disclosure: API Signal may receive a referral fee from Azuga when a fleet signs up with Azuga through us. It does not change what we tell you on these pages, including the places where Azuga is not the best fit.