Norcross is one of Gwinnett County's oldest chartered towns, and its city government still runs a compact fleet - most of it split between the Police Department and a single Public Works, Utilities & Parks department that covers streets, the city's own electric lines, stormwater, sanitation, and parks. A live Norfolk Southern freight line splits the historic downtown in two, and we schedule around it the same way we schedule around shift change.
Norcross was chartered in 1870 and named for a railroad man, and its city government still runs lean - most of the fleet sits inside two departments rather than a dozen. There's no sprawling motor pool here; installs get scheduled around a small staff that already wears more than one hat.
Norcross Police Department runs patrol cars out of a historic downtown split in half by an active rail line, working beats that cross the tracks all day. We install GPS tracking and in-car cameras on marked units, scheduled around shift change so a car is back on patrol the same day it comes in.
Public Works, Utilities & Parks is one department doing the job of three - street maintenance, the city's own electric distribution lines, stormwater, sanitation, and parks upkeep all run out of the same yard. We fit GPS tracking to that mixed fleet the way we do any public works operation - hardwired, tested on the vehicle, and left working before we leave.
Code enforcement and facilities vehicles round out the fleet, covering inspections and building upkeep across a small footprint. We equip them the same way we do patrol and utility trucks - GPS tracking and dash cameras installed without taking a vehicle off its route for more than a scheduled block.
Every major platform, installed by technicians who know what's already wired into a city vehicle before anything else goes in.
Hardwired units on patrol cars and Public Works trucks, OBD units on code enforcement and inspection vehicles, and battery-powered trackers on trailers and towed equipment.
Road- and driver-facing cameras fitted to patrol cars working a downtown split by an active rail line, where the footage has to hold up the one time it's needed.
Fleet-wide telematics that ties Norcross's combined Public Works, Utilities & Parks fleet into one dashboard, so utilization, idle time and maintenance data show up in one place instead of scattered across every division.
Norfolk Southern still runs an active line straight through historic downtown Norcross, and it does not run on a published schedule. Crossing repairs have closed downtown streets for hours with same-day notice, on top of the trains themselves.
We build install windows that assume a crossing can close without warning instead of planning a route that depends on one staying open. A technician working a patrol car near the square plans a way around the tracks before the day starts, not after.
Most towns split streets, utilities, and parks into separate departments with separate yards. Norcross runs all three - plus the city's own electric distribution lines - out of one Public Works, Utilities & Parks department, so the same truck can be on a pothole one day and a power line the next.
We install with that overlap in mind instead of assuming a single-purpose vehicle. A unit that tracks a stormwater crew this month needs to keep working when that same truck rolls on a parks job next month.
Norcross Art Splash and the rest of the historic downtown's festival calendar close streets that are already narrow and already split by the rail line, stacking two kinds of closures on the same few blocks.
We check the festival calendar the same way we watch for rail work, so an install day near the square doesn't get planned into a weekend the city has already closed off.
Norcross has grown from just over nine thousand residents to more than seventeen thousand in a decade, and the city government hasn't scaled up staff to match. The fleet has to do more without a bigger department behind it.
We keep installs simple and fast for exactly that reason - a small public works crew doesn't have time to spare a truck for a long install, so we get in, get it working, and get out.
One install run can reach every Norcross city department without pulling a vehicle away from a beat or a public works route.
From the Police Department's patrol fleet to the Public Works, Utilities & Parks yard, we cover Norcross and the rest of Gwinnett County, door to door:
...from Peachtree Corners and Berkeley Lake to Duluth, Chamblee and the rest of the county line. We come to where the fleet already is rather than asking you to bring vehicles to one lot.
Most of our work is with the Police Department and the combined Public Works, Utilities & Parks department - between them, that covers nearly every vehicle the city runs. Code enforcement and facilities vehicles get the same treatment.
Yes. The Norfolk Southern line through downtown doesn't run on a fixed schedule, and crossing repairs have closed streets with same-day notice, so we build install routes that don't depend on one crossing staying open.
No - we install with that overlap in mind from the start. A truck that handles stormwater one week and parks the next still needs to report correctly either way, and we set it up that way the first time.
We check the festival calendar the same way we check for rail work, so an install day near the square doesn't land on a weekend the city has already closed to traffic.
Yes. The city has nearly doubled in population over the last decade, and we add vehicles to the same account as the fleet grows instead of starting over, phased so a small public works crew is never short a truck.
Tell us which departments and how many vehicles, and we'll build an install run that works around rail crossings and downtown festivals, not against them.
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