Yes — API Signal warrants its own installation work for 90 days from the install date. If a connection we made comes loose or a unit we mounted fails because of how it was installed, we fix it at no charge. The hardware itself — the GPS unit, camera, or telematics device — stays on its manufacturer's warranty, not ours.
Yes. We warranty our workmanship — the wiring, mounting, and connections we perform — for 90 days from the install date. That covers the part of the job we control.
A loose connection, a mounting failure, or a wiring error that traces back to our install. It doesn't cover a defective unit, accident damage, or wiring someone else touched after we left.
No. The device itself — Geotab or any other brand — carries its own manufacturer's warranty. We stand behind the install, not the product, since we don't manufacture the hardware.
A vehicle accident, someone else opening up the wiring after us, water damage unrelated to our work, or normal wear once you're past the 90-day window. Those situations are outside what our installation actually controls, so they fall to the vehicle owner, an insurer, or whoever touched the wiring after we did.
Call us. We diagnose the issue, and if it traces back to our install, we fix it at no charge — no charge for the return trip either.
Yes, the same 90-day standard applies per vehicle. A fleet install of 20 trucks carries the same workmanship warranty as a single-vehicle job, vehicle by vehicle.
There's no separate claim form or portal — call us directly and describe what's happening. If it sounds like an install issue within the 90-day window, we schedule a return visit and diagnose it on-site before doing any work.
We've been doing 12-volt and vehicle electronics installs for 35 years, across many telematics and camera brands rather than just one. Standing behind our own wiring and mounting for 90 days is a normal accountability standard in this trade — it's not something we treat as a selling point so much as the baseline for doing the work right.
API Signal installs GPS, cameras, and telematics across Georgia, South Carolina, and parts of North Carolina, backed by a 90-day workmanship warranty on every job. See what fleet GPS installation costs or questions to ask before you buy before you schedule.
Yes — the same 90-day workmanship warranty applies across GPS, camera, and telematics installs. It's about how we did the work, not which hardware category it was.
Outside the warranty window, we're happy to diagnose the issue and quote a fix — it's just not covered free once you're past 90 days.
No — a defective unit is the manufacturer's responsibility, not ours. We can help point you to the right support channel, but the product warranty itself is theirs to honor.
Yes — once a vehicle or unit is moved or reinstalled outside our original work, the workmanship warranty on that original connection no longer applies.
We install GPS, cameras and telematics across GA, SC & NC — at your yard, on your schedule.